- 920+ servers in 190+ countries
- Blazing fast downloading speed
- 30-Days Money Back Guarantee
- Supports P2P
- Strong Encryption Protocols
- Multiple Simultaneous Logins (up to 5)
- Located inside 5 Eyes
- Logs username and IP Addresses
- Slow Customer Support
HideMyAss is a UK based VPN service which has a good number of 920 servers across the globe. Like other VPNs in the market, HideMyAss aims to help ensure privacy and unblocks restricted content on the web. Outstanding features like fast connection speed, robust encryption protocols, P2P downloading and a vast number of servers has made this VPN stand amongst some best VPNs in town.
HideMyAss VPN has over 80 employees in its London head office, all with one aim, to provide secure and protected web surfing. HMA has over 400 million subscribers, but it has been part of a controversy over its logging policy. HMA has made recent updates to redeem it and win back the loyalty of customers, but shady jurisdiction laws and confusing logging policy is a concern to many.
This review is to test how improved HideMyAss VPN has become and whether it is worth your money or not. Before we move on and discuss its features, let's have an overview of the VPN.
HideMyAss Review – Let’s Begin With the Overview
|VPN Servers||920+ servers in 190+ Countries|
|Offered Protocols||PPTP, OpenVPN, L2TP/IPSec|
|Level of Encryption Used||256 bit AES Encryption|
|Dedicated Apps for all Devices||Yes|
|Location||United Kingdom (Five Eyes)|
|Support||24/7 Live Chat Support|
Jurisdiction Laws and Privacy do not go Hand-In-Hand
HideMyAss VPN is privately owned by Privax limited. Since HMA is London based which is a part of a five-eye alliance. Moreover, the UK has one of the strictest policies on privacy. It is very aggressive when it comes to spy on its own citizens and label it as “Due to National Security Reasons.”
Pick of the day, avoid any illegal activity on the web even while using a VPN, you never know when your government comes sniffing up.
Features and Pricing
HMA also offers a 36-Month limited offer plan which costs at $2.99/Month.
The monthly plan is the costliest, a significant saving is for the long-run plans.
HMA also offers a 30-day money back guarantee, so if you aren’t satisfied with the service, you can quickly get cash back. The money-back feature has its own unusual condition, it is only available unless you have used 10GB of data or fewer than 100 connections.
HMA accepts protected payments via MasterCard, VISA, Union Pay, PayPal, and AMEX. However, it does not allow Bitcoin or Altcoin payment methods which are quite common these days.
Servers and Performance
HideMyAss boasts about its server locations and its VPN’s wide mesh which is spread across the globe. Currently, it has over 920 servers in more than 190 countries, these numbers depict how strong HMA is in its domain.
In terms of performance, the software provides you with a speed guide, which allows you to select the fastest VPN services available. The software automatically tracks your geo-location and finds you the fastest server in the proximity to your location. This feature is super useful for fast surfing online. Talking of speeds, let’s see how fast it performed within our speed test.
Blazing Fast Speed
Testing how quick VPN is, requires special care as it shows how fast a VPN can be to its users. We tested HideMyAss on a 100MB internet connection and here are the results
Upload: 30.45 Mbps
Strong Encryption & Protocols Support
There are many VPN protocols for handling connections online. HideMyAss uses these three VPN protocols;
Let’s compare these three VPN Protocols by Speed, Encryption Strength and Stability so that you’ll have a better idea of what to choose.
Did we mention that HideMyAss secures your browsing sessions with military-grade AES-256 encryption?
Ease of Use and Cross-Platform Compatibility
HideMyAss offers a wide range of custom softwares. It also offers up to 5 simultaneous connections on a single subscription; this gives you the liberty of connecting all devices with a paid subscription from HideMyAss VPN.
VPN Client for Windows
HMA offers a simple windows application which has a plain interface. After you complete the payment plan of the subscription, then it is time for setting up and installing the Windows client on your desktop. It is quite simple to set up HMA software on windows as it merely takes 5 minutes.
VPN Client for Mac OS
HMA offers its software client on the latest Mac OSX. However, it has its clients for the previous versions as well. The new Mac client has a 1-click install option for quick installation which as compared with its last version is an overhaul. The new application for Mac OSX runs smoothly with no hassles whatsoever.
VPN Client for Android
You can browse the internet while remain anonymous using HMA Android application. This app is compatible with all Android devices having Android 4.0 and versions above. This multi-language app is free to download and use when you have an HideMyAss subscription.
VPN Client for iOS
HideMyAss Pro VPN app for iPhone gives complete WiFi security and ensures private browsing. With this custom app, users can choose which protocol they would want to configure to. Top notch VPN protocols such as PPTP, L2TP and OpenVPN are quite easy to set up with simple steps.
Here is a list of software clients HideMyAss VPN is compatible with and which can be easily downloaded;
- Windows (Vista, 7, 8, 10)
- Mac OS
- Linux CLI OpenVPN Client
Other than custom built softwares, HMA also offers browser extensions for;
- A custom browser extension for Chrome
- A custom browser extension for Mozilla Firefox
No-Logging Claim and Its Exception
We all want that our web history remains private and no one should peek into it. When using a VPN, our prime goal is to hide our web activity from everyone, but little do we know that our VPN provider (if needed) can take logs of our activity on the web. This is haunting especially when you least expect it from your privacy companion.
HideMyAss VPN confirms in their logging policy that they hang on to some data. These include;
- Amount of data used (Uploaded and Downloaded)
- Connection and Disconnection Timing
- The actual IP address of the user
- Fake IP address was given by VPN to the user
This is one of the greatest drawbacks of HMA. However, in contrast, it also tracks;
- Spamming and file sharing for illicit activity
- Use of the network for technical purposes
- Fraud against the service (e.g., credit card fraud)
HideMyAss does its best to justify its actions, but this logging factor has cost them some controversial claims. Especially when it is based in a country which is part of the 5 eyes agreement.
Does HideMyAss Unblock Netflix?
It used to but sadly it's not the case today. However, HMA claims bold about unblocking content, but the ground realities are quite different.
When we tested HMA servers to access US Netflix, we could not find any luck. However, when we selected the streaming option on the desktop client from the drop-down of location mode, we witnessed that the US server worked and gave us access to Netflix US.
Also Read: Best Netflix VPNs That Still Works
Does HideMyAss Work in China?
HideMyAss does not work in China. Keeping in view how strict Chinese government is, even if HMA had worked in China we wouldn’t have suggested it because of its relaxed logging policy.
Also Read: Best VPNs That Still Works in China
Our Experience with Its Customer Service
HideMyAss customer support is quick and spontaneous. An email query is answered within 6- 8 hours by their tech representatives. Moreover, its FAQ section has answers to most of the common queries. HMA also has a live chat feature where you can ask as many queries you want before making a purchase.
Why We Rated 3 out of 5 Stars
From the security point-of-view, HideMyAss is an absolute choice as it offers strong encryption, automatic WiFi protection and many other features that are common in top-notch VPNs. However, it’s logging policy, and shady jurisdiction issue is what haunts us the most.
Also Read: Best VPN For Torrenting